Average time order processing: 2/3 working days (excluding Saturdays and holidays).
Average delivery times from despatch: 2/3 working days (excluding Saturdays and holidays).
The courier will NOT DELIVER wine or other alcoholic products to persons under 18 years, and may require a document of identity to verify the age.
The delivery will take place during office hours on working days, so just enter a delivery address where this zone is always someone who can pick up the merchandise.
The courier will try 'to deliver twice, in case of absence at the first attempt will contact you (usually by email) directly from the courier to arrange day and time slot (morning-afternoon) for the second delivery attempt.
We don't deliver to PO boxes.
In case of breakage or tampering of the package you pick up your order by signing the bubble "WITH RESERVE", this way you can control the content and read up on the status of the goods. We only charge you for the goods in good condition.