Average time order processing: 2/3 working days (Saturdays and bank holiday excluded).
Average delivery times from despatch: 3/4 working days (Saturdays and bank holiday excluded).
The courier will NOT DELIVER wine or other alcoholic products to people under the age of 18, and may require a document of identity to verify the age.
The delivery will take place during office hours on working days.
Please indicate a delivery address where you are sure of the order will be collected.
The courier will try to deliver twice, in case of absence, the courier will concact you by email to rearrange the delivery.
We don't deliver to PO boxes.
We only charge you for the goods in good condition.
In case of damage or tampering of your package, you are request to sign subject to checking/verification.
Shipping costs will be calculated based on the delivery address.
You can check them in your summary cart.
Deliveries to Switzerland are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unable to calculate the exact amount of duties & taxes of your package since these charges are imposed directly by your local customs.
Bottega Alcolica does not impose these fees and they are out of our control. We recommend you contact your local customs office for more information before placing your order.
The following countries are shipped to on a DDU (Delivery Duty Unpaid) basis:
USA, Canada,Switzerland, Japan, South Korea, Taiwan, China, Hong Kong, Singapore, Indonesia, Australia, Russia, United Kingdom